SCBDD Implements Remote Support

Remote Support

SCBDD implements remote support program

By Aimee Hancock

SIDNEY — The Shelby County Board of Development Disabilities now offers an in-home support service aimed to provide further independence for its clients.

Remote support, also known as remote monitoring, is a budding service model that combines technology and direct care to assist people with developmental disabilities.

This is achieved through the use of two-way communication in real time, including home-based sensors, cameras, and other technologies, allowing an off-site caregiver to monitor and respond to the safety concerns and needs of people living in the community.

According to Melissa Rittenhouse, technology support manager for Shelby County Board of DD, this two-way communication is similar to Skype or FaceTime. SCBDD employs providers from outside agencies, and when handson care is not required, remote support makes it possible for direct care staff to provide care from a remote location. Click Here To Read More